The widget isn't working

If the widget isn't loading or updating, there are three actions which will often fix it, as follows:

  • Deleting and re-adding the widget
  • Force quitting the main app
  • Uninstalling and reinstalling the app
If none of the above gets it working again, please send us a message from within the main app via Get In Touch on the Settings tab. Screenshots of anything strange that you may be seeing is always appreciated!

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